The next time you hear a friend talking about the time their train stayed still for 30 minutes because of signal problems, or the time they waited 45 minutes for a bus then watched four buses pull up simultaneously, or the time they almost got pushed onto the tracks because the platform was so crowded, point them to this video from the Riders Alliance. It’s 30 seconds of truth about Andrew Cuomo.

What the clip lacks in decibels it makes up for in directness. We have a governor who thinks a press conference about wi-fi on buses can substitute for a transit system that meets the demands of a city of 8.5 million residents and growing. Spread the word!